At Inyoustore.com, all products are made to order. Each item is produced specifically for your order. As a result, refunds are accepted only under the conditions outlined below and in alignment with our Returns & Refund Policy.
1. Eligible Refund Cases
Refund requests are accepted in the following situations:
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The order cannot be delivered due to carrier issues or unforeseen circumstances
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The product is defective or damaged upon arrival
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You received the wrong item, size, or color
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The product is significantly different from the product description
2. Refund Notification Timeframe (3 Days)
For eligible cases, customers must notify us within 3 days of receiving the product.
To submit a refund request, please provide:
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Your order number
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Clear photos or evidence of the issue (if applicable)
Requests submitted after 3 days may not be eligible for a refund.
3. Extended Refund Window (Up to 30 Days)
We may accept refund requests within 30 days from the date of delivery if:
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A product issue develops after delivery, or
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The customer no longer wishes to keep or use the product
Change of Mind Refunds
For refunds requested due to change of mind (not product defects or our error):
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A return processing fee will apply
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Return shipping costs are the responsibility of the customer
These costs may be deducted from the refund amount, consistent with our Returns & Exchange Policy.
4. Non-Refundable Situations
Refunds will not be issued for:
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Requests made outside the stated timeframes
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Incorrect size selection made by the customer
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Minor variations in color, placement, or appearance due to the print-on-demand process
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Damage caused by misuse, washing, or improper care
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Orders successfully delivered to the shipping address provided at checkout
5. Refund Processing
Approved refunds will be issued to the original payment method used at checkout.
Refunds will be processed within 14 days after the returned item is received and inspected.
6. How to Request a Refund
To request a refund, please contact us within the applicable timeframe:
Email: info@inyoustore.com
7. Policy Alignment
This Refund Policy is intended to be read together with our Returns & Exchange Policy.
In the event of any inconsistency, both policies are applied consistently based on the made-to-order nature of our products.
