Since it’s insulated with polyurethane foam insulation, it helps maintain the proper temperature prior to delivery, keeping hot food hot or cold food cold for up to 7 hours. In order to increase the temperature retention time beyond the standard 7 hours, the carrier can be pre-chilled or pre-heated. Simply pre-chill the unit with its lid open in a walk-in refrigerator or freezer for about 30 minutes prior to use. To preheat, load a hotel pan of hot water into the carrier, and close the lid for about 20 minutes.
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